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Account & Registration
To register on Dhaka1, you will need an active mobile number, your full name, date of birth, and a strong password. An email address is optional but useful for receiving bonus notifications. Please note that you must be at least 18 years old to register.
Each person is allowed only one account. Creating multiple accounts may result in all accounts being suspended and balances forfeited. If you think you may have had a previous account, please contact support.
Login Page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number — use it to verify your identity and set a new password. The entire process takes just 2–3 minutes.
KYC verification may be required for large withdrawals. Go to Account Settings and upload a photo of your National ID (NID) or passport. Verification is usually completed within 24–48 hours.
Yes, your mobile number can be changed, but you will need to contact support to do so. Once your identity is verified, the number will be updated within a maximum of 7 business days.
To permanently close your account, send an email to our support team. It is recommended to withdraw your balance before closing. Alternatively, Responsible Gaming page to use self-exclusion or cooling-off options.
Your account is activated instantly after mobile OTP verification. No waiting required — Register and start betting right away with your first deposit.
When a friend registers using your referral code, both of you will receive a bonus. Your referral code can be found in your account dashboard. For full details on the referral bonus, on the promotions page here.
Deposits & Payments
Dhaka1 supports deposits via Mobile Pay, Nagad, Rocket, bank transfer, credit/debit cards, and cryptocurrency. For Bangladeshi users, Mobile Pay and Nagad are the most popular and fastest options.
The minimum deposit on Dhaka1 is just ৳100, which can be made via Mobile Pay, Nagad, or Rocket. For bank transfers, the minimum may be ৳500.
Deposits via Mobile Pay, Nagad, and Rocket are instant — funds typically arrive within 1–5 minutes. Bank transfers take 1–2 hours, and crypto deposits depend on network confirmation time.
No, Dhaka1 does not charge any fees for deposits. However, your payment provider (such as Mobile Pay or your bank) may apply their own transfer fees.
Please wait 30 minutes first. If the issue persists, contact support with your transfer reference number and a screenshot. Financial Transactions You can check your deposit status on the page.
The maximum deposit limit varies based on your account level and verification status. Standard accounts can deposit up to ৳50,000 per day. The limit can be increased after KYC verification.
Yes, Dhaka1 accepts deposits in Bitcoin, USDT, and other popular cryptocurrencies. You can find your crypto wallet address in the Deposit section of your account.
The exact amount you deposit will be credited to your account — no more, no less. If you deposit an incorrect amount, don't worry, it will still be credited correctly. However, bonuses may not apply if the deposit conditions are not met.
You should always use your own payment method. Using someone else's number for deposits may cause verification issues. Using third-party payment methods can also lead to withdrawal complications.
Withdrawal
Approved withdrawals at Dhaka1 reach Mobile Pay or Nagad in just 15–30 minutes. Bank transfers may take 1–3 business days. If your KYC is not yet verified, your first withdrawal may take a little longer.
The minimum withdrawal is ৳300. Mobile banking withdrawals are capped at ৳30,000 per day, while bank transfers can go higher after KYC verification.
The reason for rejection will be sent to your email. Common reasons include: incomplete KYC, unmet bonus conditions, or incorrect payment details. Financial Transactions Check the status on the page and contact support.
Bonuses cannot be withdrawn directly. You must first meet the required wagering amount (wagering requirement), after which any winnings earned from the bonus become withdrawable. Details Promotions See on page.
Yes, withdrawal requests on Dhaka1 are available 24/7. Processing is generally faster during business hours, but requests are also handled regularly overnight.
Standard accounts can make up to 3 withdrawals per day. VIP members enjoy higher limits. If you reach your daily limit, please submit your request again the following day.
Dhaka1 does not charge any withdrawal fees. However, fees from the payment provider may apply. For crypto withdrawals, network fees (gas fees) will be applicable.
For security purposes, withdrawals must generally be made to the same payment method used for deposits. To withdraw to a different number, please contact support and complete identity verification.
Cancellation is possible while the request is still pending — a "Cancel" button will appear on the Financial Transactions page. Once approved and processed, it cannot be cancelled.
Bonuses & Promotions
Register A 100% bonus is automatically credited on your first deposit after completing registration. No separate code is required. Just make sure to opt in to promotional notifications during registration to receive your bonus.
Before withdrawing a bonus, you must complete a specified amount of wagering — this is the wagering requirement. For example, 10x means you need to bet 10 times the bonus amount. Learn more Promotions See on page.
Yes, most bonuses have an expiry period — typically 7 to 30 days. Any unused bonus will be cancelled once it expires. You can check the expiry date on the promotions page or in your account dashboard.
You can participate in Dhaka1's weekly cashback program. A percentage of your net losses from the previous week is returned every Monday. For full cashback rates, Promotions see the page.
Generally, only one bonus can be active at a time. Once you have completed the wagering requirement for your current bonus, you can claim a new one. Some special promotions may offer multiple bonus tiers.
VIP points are earned automatically through regular betting. Accumulate enough points to advance to higher VIP tiers. VIP members enjoy higher withdrawal limits, a dedicated account manager, and exclusive bonuses.
Promo codes are generally on the promotions page Published. If you provide an email address during registration, a special code will be sent to your inbox. Promo codes may also come through friend referrals.
The welcome bonus is credited automatically, but some promotions need to be claimed manually. Go to the bonus section in your account dashboard to view available bonuses and click "Claim".
Betting
cricket, football, tennis, badminton, basketball, volleyballand 30+ other sports are available for betting. Live match betting, pre-match betting, and virtual sports are all offered.
Dhaka1 uses decimal odds. For example, odds of 1.80 mean a ৳100 bet returns ৳180 if you win (including your original stake). Higher odds mean a lower chance of winning but a bigger payout.
A single bet covers one event. A parlay (multiple bet) combines several events into one — get them all right and the payout is huge, but a single wrong pick loses the entire bet.
Bets generally cannot be cancelled once placed. However, some markets offer a "Cash Out" feature that lets you secure partial or full winnings while a match is still in progress.
If a match is cancelled or postponed, your stake is generally refunded. Under the applicable rules, a cancelled event in a parlay bet is removed and the remaining selections are settled as usual.
Live Betting Live betting is available while matches are in progress. Major tournaments and popular matches offer the most live markets. Live betting may be temporarily unavailable during half-time or for certain events.
Minimum Bet's The minimum amount is just ৳10, applicable to both Sports and Live Casino. The maximum limit varies depending on the market and your account level.
Log in to your account and go to the "Betting History" or "My Bets" section. You will find a complete list of all active, settled, and cancelled bets there.
With a system bet, selecting multiple events automatically generates all possible combinations. This means you can still win even if not all selections are correct — making it less risky than a parlay.
Dhaka1's live betting page provides real-time scores and statistics. Click the "Stats" icon next to any match to view them.
Security & Privacy
Yes. Dhaka1 uses 256-bit SSL encryption. Your information is never sold or shared with third parties. For more details, Privacy Policy See on page.
No Dhaka1 staff member will ever ask for your password or OTP. If anyone does, it may be a phishing attempt — contact support immediately and change your password.
Go to the "Security" tab in your account settings to enable two-step verification. Activating mobile OTP-based 2FA will require an additional verification step each time you log in.
Change your password immediately and contact support. Support will temporarily lock your account and investigate. You can review suspicious login history in your account settings.
Yes, Dhaka1 is an internationally licensed gaming platform. License details can be found at the bottom of the website. We Responsible Gaming We follow the policy.
Responsible Gaming page or contact support. Options are available to self-exclude for 3 months or permanently close your account. No promotional messages will be sent after self-exclusion.
Yes, Privacy Policy you have the right to request deletion of your data. However, certain information may need to be retained for a specified period due to legal obligations.
Mobile App
Download Page you will find the Android APK and iOS installation links. The app may not be available directly on the Google Play Store — please download it from the website.
Go to your phone's Settings → Security → enable "Install from Unknown Sources". Then download the APK file and install it. App Page A step-by-step guide is available.
Yes, the Dhaka1 app is completely free to download and install. There are no subscription fees to use the app.
Yes, the Dhaka1 app has every feature available on the website — Sports Betting, Live Casino, deposits, withdrawals, bonuses, and more. The app is fully optimized for mobile, so it runs faster too.
When a new update is available, you will be notified automatically the next time you open the app. Download Page You can also update by downloading the latest version directly.
Force close the app and reopen it. If that does not help, clear the cache (Settings → Apps → Dhaka1 → Clear Cache). If the issue continues, reinstall the app or contact support.
The Dhaka1 app runs on Android 7.0 and above, and iOS 12 and above. If you experience issues on an older operating system, the platform is also accessible via web browser.
Yes, you can disable notifications for the Dhaka1 app through your phone's settings. You can also customize notification preferences within the app under profile settings.
The Dhaka1 app is just 20–30 MB — very lightweight. It runs in data saver mode, so it works well even on a slow connection. After installation, total storage including cache may reach up to 100 MB.
Stay with Dhaka1
Beyond the FAQ, these pages will help you get even more out of your betting experience
Promotions & Bonuses
Learn about weekly cashback, reload bonuses, and special tournament offers. New members get a 100% welcome bonus.
View PromotionsMobile App
Bet from anywhere with the Android and iOS apps. A lightweight, fast interface available in Bengali.
Learn About the AppFinancial Transactions
Instant deposits and fast withdrawals via Mobile Pay, Nagad, and Rocket. All your transaction details in one place.
View TransactionsSports Betting
Top odds on 30+ sports including cricket and football. Live match and pre-match betting markets all in one place.
Watch SportsResponsible Gaming
Betting limits, self-exclusion, and all responsible gambling tools are available free of charge on Dhaka1.
Learn MoreApp Download
Download the latest version of the Dhaka1 app, available for both Android APK and iOS.
Download